Review site — not the live website
NHA GOLD AWARD

Detroit Furnace Heating & Cooling

Heating, air conditioning and plumbing services

Fraser, Michigan · Research reviewed October 13, 2026

Google customer rating

4.9/5
2,291 Google reviews

BBB letter grade

A+
Exact individual business record reviewed

Complaint context

4 complaints
Displayed for the most recent three-year period

Why this company qualified

The exact BBB record, direct Google business listing and official company site align on the Detroit Furnace identity, the (586) 944-9400 telephone number, detroitfurnacefraser.com domain and 31313 Kendall location in Fraser. BBB also identifies an Eastpointe headquarters location under the same business identity.

Google displayed a 4.9/5 customer rating from 2,291 reviews when directly checked on October 13, 2026. BBB displayed a current A+ letter grade for the individual business record.

Services verified

The official site describes heating and air-conditioning repair, replacement and maintenance, including furnaces, boilers, heat pumps, central air-conditioning systems and ductless mini-splits. It also describes plumbing services such as water-heater work, leak detection, repiping and drain cleaning.

Review and complaint context

BBB displayed four complaints in the most recent three-year period, including three filed in the most recent 12 months. The newest displayed complaint concerned disputed workmanship and warranty scope; the business posted a response explaining its position and the record was marked answered. Complaint allegations and business responses are competing accounts, not independent findings.

Google ratings summarize customer submissions. Consumers should read current records, compare written estimates and confirm the scope, warranty terms, permit responsibility and dispute procedures before hiring.

Research sources

Ratings and public records can change after the review date. NHA Gold is an editorial recognition based on the stated evidence, not a guarantee or endorsement by BBB or Google.