Reliable Garage Door, Inc.
Saint Louis Park / Minneapolis, Minnesota · Garage Doors
BBB rating
Google rating
1369 Google reviews observed
BBB complaint context
Why this company qualified
On October 17, 2026, NHA matched an individual BBB record displaying A+ with a direct Google business panel displaying 5.0 stars from 1369 reviews. BBB accreditation is separate from its letter grade and is not a substitute for A+.
BBB displayed one complaint in three years and zero filed in the last twelve months, combining headquarters and corporate-owned locations. A July 3, 2024 complaint disputed warranty-repair scheduling after a broken spring. The customer hired another company. Reliable said it offered an appointment the next morning, initially declined reimbursement for the other repair, and later offered a $399 refund of the original spring purchase. The customer explicitly accepted that resolution on July 9, 2024. These are the parties’ accounts, not NHA findings about the underlying work.
The current individual BBB page displays A+ but states the business is not BBB accredited. Google and BBB share the street, ZIP, domain and primary phone. BBB also lists the official website’s service phone, bridging the two numbers. BBB and the official site use both Saint Louis Park and Minneapolis for the same address; this profile counts the company once, not each corporate location. Google’s business description says the showroom is currently closed; confirm on-site appointment arrangements directly.
Services reviewed
The official company website describes residential garage-door repairs and replacement, springs and cables, new doors, openers and accessories.
Request a written diagnosis and estimate separating repair, replacement, parts and labor. Ask how warranty calls are scheduled, what exclusions apply, and whether any charges differ for emergency or outside-company repairs. Do not assume a warranty guarantees immediate appointment availability.
Business record location: 2633 Louisiana Ave S, Saint Louis Park / Minneapolis, MN 55426
Public company phone: (612) 339-8828; official service phone (612) 808-0725
Recognition does not establish availability throughout the metro or a customer-facing office. Contact the company directly to confirm its current service area and exact project scope.
Important limitation
NHA did not independently verify licensing, bonding, certifications or insurance. Confirm current credentials, policy coverage and suitability for the specific work and jurisdiction before hiring.
Research reviewed October 17, 2026. Ratings, complaint totals and business details can change. Recognition is not a BBB or Google endorsement or a guarantee of safety, workmanship or outcomes.