Arrow Roofing Services, LLC

Monroe, Michigan · Southeast Michigan · Roofing

On October 18, 2026, NHA matched the individual BBB record displaying A+ with a directly viewed Google Maps listing displaying 4.8/5 from 277 reviews. BBB and Google matched 300 Detroit Avenue in Monroe, (866) 453-7534 and arrowroofingservicesllc.com. The official site matched the name, phone, domain and Monroe city, but did not display a street in reviewed home/contact text; the street-level match is between BBB and Google.

BBB displayed two formal complaints in the last three years and zero in the last twelve months. One displayed March 5, 2024 service/repair complaint was marked Resolved; a March 8 customer update said the matter was being resolved. Not all complaint narratives were visible, so this is not a claim that every complaint had the same disposition.

Separately, BBB displayed 4.67/5 from twelve customer reviews. A July 2024 review raised concerns about communication, project completion, cleanup and worker conduct and reported an apology and a contribution toward a medical copay; no separate business response was displayed. These are attributed customer allegations, not NHA findings. Newer positive feedback was also present. One review identified an employment relationship and another said the reviewer did not hire the company directly; the pool should not be treated as twelve independent verified purchasers. BBB customer feedback is distinct from its A+ letter grade and Google’s rating.

The official site describes residential roof inspections, repairs and replacement, storm restoration, commercial and solar roofing, and roof rejuvenation across southeast Michigan. Its reviewed repair page concerned leaks, shingles, flashing and related localized roof work; no bath, shower or walk-in-tub remodeling offer was observed in that reviewed scope.

Ask for the inspection findings, roof and flashing scope, decking allowances, weather protection, schedule, cleanup and written callback terms. Identify who supplies any warranty and how service requests are escalated. NHA has not independently verified manufacturer credentials, warranties or customer-volume claims.

Business record location: 300 Detroit Ave, Monroe, MI 48162.
Public company phone: (866) 453-7534. A record address is not a promise of walk-in service or a separate Detroit office.

• Individual BBB business record
• Formal BBB complaints and displayed disposition
• Separate BBB customer feedback
• Older BBB feedback and relationship context
• Direct Google Maps listing
• Official company website
• Official repair service scope

Sources reviewed October 18, 2026. Current BBB letter and complaint context were confirmed on the directly rendered individual complaint page. Ratings, complaint records and business details can change.