Breezeway Heating & Air, Inc.
Atlanta, Georgia · Heating & Cooling
BBB rating
Google rating
144 Google reviews observed
BBB complaint context
Why this company qualified
On October 17, 2026, NHA matched an individual BBB record displaying A+ with a direct Google business listing displaying 4.5 stars from 144 reviews. BBB accreditation is separate from its letter grade and is not a substitute for A+.
The individual BBB complaint page displayed one complaint in its three-year reporting period and zero filed in the last 12 months. Its status was Answered, not Resolved. In a September 2024 complaint, a customer alleged drain-line work led to garage water damage and disputed the return-visit timing and cleanup. The business acknowledged an exterior connection may have detached, said it replaced PVC, and disputed physical damage and whether a damage report had been received. The customer rejected the response and said a restoration report supported the claim. These are disputed source accounts, not independently adjudicated NHA findings.
The individual BBB record, direct Google business panel and official website matched the Church Road street address, public telephone and breezewayheatandair.com domain. Company claims about licensing, certifications, availability and service quality were not independently adopted as verified credentials or guarantees.
Services reviewed
The official company website describes residential and commercial air-conditioning repair, furnace installation, heating-system maintenance and indoor-air-quality services.
Ask for the diagnosis, repair-versus-replacement options and written scope. Clarify condensate-drain routing, drainage checks, cleanup responsibility, maintenance inclusions and written warranty terms. Confirm coverage of the actual property; the company’s metro service-area list does not establish an office in each city.
Business record location: 2400 Church Rd SE, Atlanta, GA 30339
Public company phone: (678) 567-9809
Recognition does not establish availability throughout the metro or a customer-facing office. Contact the company directly to confirm its current service area and exact project scope.
Important limitation
NHA did not independently verify licensing, bonding, certifications or insurance. Confirm current credentials, policy coverage and suitability for the specific work and jurisdiction before hiring.
Research reviewed October 17, 2026. Ratings, complaint totals and business details can change. Recognition is not a BBB or Google endorsement or a guarantee of safety, workmanship or outcomes.