Troy, Michigan · HVAC
100 reviews observed
NHA matched the individual BBB business record for Comfort Plus,LC Heating & Cooling with its direct Google business panel and the official comfortpluslc.com website. The business record reviewed is 1647 Rochester Rd, Troy, MI 48083-1829; the public company phone reviewed is (248) 280-2800.
BBB displayed an A+ letter grade. Google displayed 4.6 stars from 100 customer reviews on October 16, 2026. The reviewed BBB complaint page displayed zero complaints in its reporting context. Accreditation alone is not the qualification criterion. Zero listed complaints does not establish that no customer experienced a problem.
BBB’s separate customer-review page displayed one 1-star review dated July 31, 2026. The reviewer alleged delayed refrigerator-repair updates and a disputed customer-service conversation after the appliance was moved. No business reply was displayed in the reviewed extract. These are customer allegations, not NHA findings; the review concerns appliance service and is separate from the zero listed BBB complaints.
The official company site describes residential/lightcommercial HVAC; furnace repair/installation; ACrepair/installation; waterheaterwork; maintenance.
Request a written scope separating HVAC diagnosis, repairs, replacement, water-heater work and maintenance. Confirm parts-order updates, follow-up communication and warranty responsibilities.
Business record location: 1647 Rochester Rd, Troy, MI 48083-1829
Public phone: (248) 280-2800
Confirm service to the project address and the specific work directly. Recognition does not establish availability throughout the metro or guarantee future service.
NHA did not independently verify licensing, bonding, certifications or insurance. Confirm current credentials, policy coverage and suitability for the specific work and jurisdiction before hiring.
Research reviewed October 16, 2026. Ratings, complaint totals and business details can change. Recognition is not a BBB endorsement or a guarantee of safety, workmanship or outcomes.