Philadelphia, Pennsylvania · HVAC
178 reviews observed
NHA matched the individual BBB business record for NextGen Heating and Air Conditioning with its direct Google business panel and the official nextgenhvac.co website. The business record reviewed is 2435 S Bancroft St, Philadelphia, PA 19145-4304; the public company phone reviewed is (267) 347-2657.
BBB displayed an A+ letter grade. Google displayed 4.9 stars from 178 customer reviews on October 16, 2026. The reviewed BBB complaint page displayed zero complaints in its reporting context. Accreditation alone is not the qualification criterion. Zero listed complaints does not establish that no customer experienced a problem.
BBB’s separate customer-review page displayed one 1-star review dated March 25, 2026. The reviewer alleged a ductwork-cost dispute during installation, later equipment failures and disagreement over warranty repairs; the reviewer also said the business absorbed the initial ductwork cost. No business reply was displayed in the reviewed extract. These are customer allegations, not independently established NHA findings. This review is separate from the zero listed BBB complaints.
The official company site describes air conditioning repair and installation; heating repair and installation; HVAC maintenance; residential and commercial service.
Before installation, get ductwork, equipment, diagnostics, removal, change orders, commissioning and warranty responsibilities in writing. Clarify repair-versus-replacement choices and how service disputes will be handled.
Business record location: 2435 S Bancroft St, Philadelphia, PA 19145-4304
Public phone: (267) 347-2657
Confirm service to the project address and the specific work directly. Recognition does not establish availability throughout the metro or guarantee future service.
NHA did not independently verify licensing, bonding, certifications or insurance. Confirm current credentials, policy coverage and suitability for the specific work and jurisdiction before hiring.
Research reviewed October 16, 2026. Ratings, complaint totals and business details can change. Recognition is not a BBB endorsement or a guarantee of safety, workmanship or outcomes.